Frequently Asked Questions
The official web portal http://himachal.gov.in is the only authentic source of information about the Himachal Pradesh Government and links to various Government Departments/ Boards/ Corporations/ Commissions / Autonomous Organisations/ etc.
Both domain names direct to one web portal, which is the Official web portal of the Government of Himachal Pradesh, India.
Department of Information Technology, Government of Himachal Pradesh has formed a team headed by the web information manager, which is responsible for maintaining the portal. The NIC Himachal Pradesh State Centre is responsible for design, development of content as per respective Departmental requirements for the web portal.
The web portal has information about the Himachal Pradesh Government and is one point source of information to all Government entities and provides links to Government Departments, Boards, Corporations, Commissions, autonomous organizations etc. All Government information of Himachal Pradesh, if published on Internet, is accessible from this single web portal.
Citizens can contribute by sending their views and also write suggestion and feedback about the Governance matters through the Feedback option available at home page of the web portal or by having photographs taken by them, published on the portal.
Photographs must highlight the theme of Himachal Pradesh in general such as landscape, culture, fair, festival, heritage etc. and can be sent through email at group1-hp[at]nic[dot]in specifying title/subject of the photograph and photograph owner/sender name, postal address, profession, email-id, phone number etc.
The grievance can be lodged and its status can be monitored through the Online Public Grievance Redressal-eSamadhan link available at home page of the portal.
Home page and other pages of the departmental websites at footer section mention the name, phone number and email-id of the concerned website’s Web Information Manager. He or she can be contacted to update the obsolete contents. Alternatively, Feedback link on the concerned website can be used to send your concern.
Helpline option at home page of the web portal can be used to send your query or question, the same will be replied and can be added to the FAQ section, within 1 working day.
The concerned website’s Web Information Manager and the officers under Contact Us page of the concerned website can be contacted.
Colour contrast scheme links are at top right corner of website pages and can be used to change the text colour as per convenience. This feature is available in a number of Departmental websites, which are GIGW and WCAG compliant.
Various Screen readers help in reading the contents of website pages. The screen reader is required to be installed at local computer, where website is being browsed. The screen reader access link is given at top of every page of the web portal and this feature is available in a number of Departmental websites, which are also GIGW and WCAG compliant.
Yes, the link to increase or decrease the text size is available at top right corner of every page of the web portal and other Departmental websites, which are available on contentment management system and are GIGW and WCAG compliant.
Feedback/Contact Us option at footer section can be used for rating the web portal.
The Site Index page of the web portal lists all content of the web portal in one go in index format and this ‘Site Index’ link is available at footer section of the web portal.
New contents on web portal and departmental websites is always announced at main announcement and general announcement section at home page of the web portal. A mobile App uHimachal can also keep you updated.
Yes, the website can be browsed on the mobile devices having Internet connectivity.
The web portal home page has Mobile App Store link and mobile app store page has mobile applications for various websites services. These can be installed in smart phones to view content without much hassle.
Land records of rights are available online and link ‘View Land Records & Circle Rates Online’ is available under ‘eServices’ menu of the web portal.
Web Information Manager of concerned website can be contacted for pointing out errors in the website and contacts of the web information manager are mentioned at footer section of concerned website.
The Web Information Manager of concerned website can be contacted for pointing out grammatical errors in the website and contacts of the web information manager are mentioned at footer section of concerned website. We appreciate your concern and you are welcome to send your other suggestions to improve the website content as the basic purpose of the website is to server the citizens in meeting their requirements.
Only some of the Departmental websites have website contents in Hindi. Other Departmental Website Nodal Officers have to initiate steps to translate their content in Hindi to have their website content in Hindi also. Where-ever possible, efforts are being made to make the site bilingual.
Yes, the website text and page background colour scheme can by changed as per your comfort by choosing the convenient colour scheme from the top right corner of any website page or through Accessibility Options at footer section of the web portal and other Departmental websites, which are available on contentment management system and are GIGW and WCAG compliant.
Mobile App for the same is available for Android, IOS, Windows phone, under Mobile App Store link at home page of the web portal. You may also visit the Telephone directory section of the Portal through Internet on your Smart phone and download the entire directory as PDF file onto your mobile phone for future viewing without using the Internet connection.
The Government receipts or Tax can be deposited into Government cyber treasury through the ‘eChallan – cyber treasury with eChallan-Payments to Government’ option available under eServices menu of the web portal.
The latest job opportunities are available at ‘Vacancies’ link at home page of the web portal. You may also visit the Job Portal link for searching vacancies being advertised by private entrepreneurs in Himachal Pradesh.
The registration of factory can be done through the link ‘OFRIS – Online Factory Registration’ available under ‘eServices’ menu of the web portal.
The eligible candidates for employment by the employers can be searched online through the link ‘Employment Job Portal’ under ‘eServices’ menu of the web portal. As employer, you may need to register with through the Job Portal link so that the Department of Labour & Employment may give permission to your for using the database of eligible candidates.
The Orders and cause list of HP High Court and subordinate courts are available online under ‘Judiciary’ menu of the web portal.
The Vidhan Sabha questions and proceedings are available at HP Vidhan Sabha website and the same is linked under ‘Government’ menu and through ‘Department Raj Bhavan And Vidhan Sabha’ link at the web portal. And during Vidhan Sabha sessions, these are put under the main animated Announcement section of the web portal.
The Salary and GPF statements of Government employees are available under ‘eServices’ menu of the web portal. The same can be viewed by downloading the eSalary mobile app available in Mobile App Store link at Home Page of the web portal. The App is available for Android, IOS and Windows Phone.
The Pension statements of the Government pensioners are available at ‘Pensioners Helpline’ menu link under ‘eServices’ and same can be used for income tax purposes. You need to give your PPO number and part of your name to view these details. The same can be viewed by downloading the ePension mobile app available in Mobile App Store link at Home Page of the web portal. The App is available for Android, IOS and Windows phone.
The Transfer orders of the employees of the concerned Departments are available at websites of the respective departments, which are listed at ‘Departments’ link at home page of the web portal. For online issued transfers , please select the link eServices on top header bar and select eService Book link to view transfer orders of some departments which are issued online only. The same can be viewed by downloading the eTransfers mobile app available in Mobile App Store link at Home Page of the web portal. The App is available for Android, IOS and Windows phone.
For booking of bus tickets of Himachal Road Transport and HP Tourism Development Corporation, you may visit the Tourism section on the home page. You can also book online, various hotels of HPTDC in the State using your credit/ debit cards.
You may visit the Citizen Service Centre, named LokMitra Kendra in Himachal Pradesh in your Panchayat. In case the CSC is not operational in your Panchayat, you may visit other CSC in nearby Panchayats and request the operator to arrange this Video Conference for you on nominal charge. You will need to give the prisoner’s name, your phone/Email for scheduling this VC. Two visits to the CSC will be required, one for sending VC request and other for holding the VC.
The polling station of electors and other services related to Assembly and Lok Sabha elections are available at ‘ECI’ link under ‘Search Directory’ section of home page of the web portal. During State Assembly and Lok Sabha elections, these are placed under announcement section of the web portal for easy access to the citizens.
The Registration as elector is available at link ‘Online Services for Voters’ under ‘eServices’ menu of the web portal and you can register online on the ECI database through this option without visiting any Government office.
The Electors details of Municipal Corporations and other Urban Local Bodies and Panchayats are available at ‘PRI/ULB’ link under ‘Search Directory’ section of home page of the web portal.
The chatbot, named Sahayak, is an automated response system to assist the users in searching relevant website content, including hyperlinked web content, in an interactive manner.
No, it is an automated response system which tries to answer questions by selecting the best possible answer from the available database of questions and answers. It does not forward any query or request for help to any human being.